A lounge run by Sofitel catering, as the staff badges show. The famous Qantas carpet makes an appearance (walk quickly looking to the ground and a special type of dizziness might ensue - less sever than what the old Auckland Airport carpet used to cause years ago). The dining area is more a staff canteen than a restaurant, and the service still rather lacklustre. The service is better when your First Host books the table instead of you just walking in. The Champagne selection is not up the standard (non-vintage only and hardly ever changing) as is the wine choice, but the food overall is very good. The toilets/showers and amenities are excellent. Many visits, incl. November 2018. 4.5/5 with the First Host.